Thread subject: STATII.COM: For all things Status-Graphite :: Not able to locate second hand - ordered new
Posted by Garbo28 on 01-07-2020 11:57
Is anyone else with an active order having difficulty getting a response from Rob and/or Dawn? I am at about 11 weeks since the order date (4/22) and have sent a couple of emails (starting with June 2nd) inquiring as to progress, but no response, whatsoever.
I do not wish to be a "pest" to them, so is it possible I am doing something wrong using either firstname.lastname@example.org or email@example.com to reach the shop?
Any input anyone may have will be greatly appreciated.
Hi Chris, Status currently have staff furloughed, so are running very light at the moment. Just as a measure, it took them 3 months from order to make my standard KB without any bells and whistles and fully staffed. Your new axe has some custom features and plus they are not fully staffed so is likely to take a little while yet. So sit tight, I am sure your bass is being created, it just may take a little while longer to get it finished.
Looking forward to seeing some pics when it does arrive.